In April this year, as a result of chronic payroll problems, the Union negotiated an agreement with the Department to address members’ concerns.
One of those concerns was that members simply could not be satisfied that they had been paid correctly and in full. This situation arose as a result of cumulative errors and insufficient/ inadequate pay advice information.
To address this concern the agreement contains a 3 step process to ensure that members can be satisfied that they have be paid correctly and in full. The 3 sequential steps are outlined below:
1. The Department will provide members with a schedule of their pay details from 27 February, 1997 through to the end of the financial year. The details should allow members to make a comparative analysis of the actual payments made versus the payments that should have been made save the problems to the payroll system. These schedules will be mailed to members home address.
2. For any member who remains unsatisfied as to whether they have been paid correctly following step 1, the Department will arrange a suitably qualified Departmental representative to attend the member’s station whilst on shift to explain the details.
3. Any member who continues to be unsatisfied that they have been paid correctly following steps 1 and 2 above, will be entitled to an independent audit of their pay and leave records. The independent auditor will be nominated by the Union. The Department will incur the cost of the audit.
The Department has indicated that members should receive the schedule referred to in step 1 in about a fortnight. Members will be advised of the outcome of negotiations between the Union and Department on the timeframe and details of the process for steps 2 and 3 as soon as information is available.